User Agreement & Terms of Service
Last Updated: March 03, 2026
Welcome to Pawfection Grooming Solutions (the "Application" or "Software"). These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("Client", "User", "You", "Your") and Cora Renee Kirkpatrick (also known as Charles Durane Kirkpatrick Jr.) ("Company", "We", "Us", or "Our"), concerning your access to and use of the Pawfection Grooming Solutions application.
By accessing or using this Application, you agree that you have read, understood, and agree to be bound by all of these Terms of Service. If you do not agree with all of these Terms of Service, then you are expressly prohibited from using the Application and you must discontinue use immediately.
1. Definitions and Target Audience
The Application is designed for use by pet grooming professionals, including but not limited to individual mobile groomers, independent contractors, grooming salons, and enterprise pet care facilities. The term "User" encompasses any individual or business entity that registers for an account or uses the Application's features.
2. License to Use Application
The Company owns all intellectual property rights for the Software and all related material. You are granted a non-exclusive, non-transferable, revocable, limited license to access and use the Application strictly for your internal business operations related to pet grooming scheduling, customer management, and receipt generation.
You may not: republish, sell, rent, sub-license, reproduce, duplicate, copy, or redistribute material from the Application, nor reverse-engineer any part of the Software.
3. Application Functionality and Future Features
The Application currently provides tools for appointment scheduling, client management, business administration, and generating checkout totals/receipts for record-keeping purposes. Currently, the Application does not process payments directly. Users must rely on third-party hardware or software for actual payment processing.
We may, in the future, introduce integrated payment processing (e.g., via Stripe) to allow in-app transactions. When such features are implemented, they will be subject to additional terms provided by the third-party payment processors. You acknowledge that using the Application for financial recording does not establish the Company as a payment processor, and the Company holds no liability for discrepancies in your financial records.
4. Acceptable Use and Account Security
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree not to use the Application for any unlawful, illegal, fraudulent, or harmful purpose.
5. Data Management, Privacy, and Client Information
You are solely responsible for the accuracy, legality, and integrity of all data you input, including client information, pet details, and appointment records. You must comply with all applicable local, national, and international data privacy laws (such as CCPA, GDPR, etc., if applicable to your customers) concerning the collection, use, and storage of personal information of your clients and their pets.
The Application is simply a tool for managing this data. The ultimate responsibility for obtaining customer consent and ensuring data privacy compliance rests entirely with You.
6. Third-Party Integrations (Google Calendar)
The Application allows integration with third-party services like Google Calendar. If you authorize this integration, your use of such services is subject to their respective terms of service and privacy policies. We are not responsible for any data loss, synchronization failures, or other issues arising from your use of third-party services.
7. Fees, Payments, and Subscriptions
Access to the Application is provided on a subscription basis. Current subscription fees are: $175 monthly, $420 every 3 months, $840 every 6 months, or $1,365 annually. Payment is due based on the selected subscription. Failure to pay will result in immediate suspension or termination of your access without liability to Us.
8. Complete Limitation of Liability
READ THIS SECTION CAREFULLY AS IT LIMITS OUR LIABILITY TO YOU.
Under no circumstances, including negligence, shall Cora Renee Kirkpatrick (also known as Charles Durane Kirkpatrick Jr.), our affiliates, agents, directors, or employees be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, the Application.
This comprehensive limitation of liability includes, but is not limited to, damages for:
- Business and Financial Loss: Loss of profits, loss of revenue, loss of business opportunity, or business interruption due to Application downtime, bugs, or errors.
- Data Loss: Loss, corruption, or exposure of client data, financial records, or scheduling information.
- Pet Injury or Death: Any injury, illness, loss, or death of a pet resulting directly or indirectly from missed appointments, scheduling errors, miscommunication facilitated by the Application, or any other cause related to your business operations. The Application is a scheduling tool, not a pet care provider.
- Third-Party Claims: Any lawsuits, claims, or demands brought against you by your clients or other third parties.
This limitation applies regardless of the legal theory (contract, tort, strict liability, or otherwise) and even if We have been advised of the possibility of such damages.
9. Indemnification
You agree to defend, indemnify, and hold harmless Cora Renee Kirkpatrick (also known as Charles Durane Kirkpatrick Jr.) from and against any and all claims, damages, obligations, losses, liabilities, costs, debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Application; (ii) your violation of any term of this Agreement; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your use of the Application caused damage to a third party (including your clients or their pets).
10. Disclaimer of Warranties
The Application is provided on an "AS IS" and "AS AVAILABLE" basis, without any warranties of any kind, express or implied. We disclaim all warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Application will be uninterrupted, error-free, secure, or free from viruses.
11. Termination
We reserve the right to suspend or terminate your account and your access to the Application immediately, without prior notice or liability, for any reason whatsoever, including but not limited to: (a) non-payment of subscription fees; (b) violation of these Terms; (c) fraudulent, abusive, or illegal activity; or (d) behavior that is harmful to other users, third parties, or Our business interests.
12. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of North Carolina, United States, and applicable US federal laws, without regard to its conflict of law provisions.
13. Mandatory Arbitration and Class Action Waiver
Please read this section carefully. It affects your legal rights.
Any dispute, controversy, or claim arising out of or relating to this Agreement, or the breach thereof, shall be settled by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The place of arbitration shall be in North Carolina, USA. Judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
Class Action Waiver: You agree that any arbitration or proceeding shall be limited to the dispute between Us and You individually. To the full extent permitted by law, no arbitration or proceeding shall be joined with any other, and there is no right or authority for any dispute to be arbitrated or resolved on a class action basis or to utilize class action procedures.
14. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Application after those revisions become effective, you agree to be bound by the revised terms.
15. Contact Information
If you have any questions about these Terms, please contact us at corasings93@gmail.com.